Volunteer hours

If your school asks each family to give a number of volunteer hours a year, Trivium counts them for you. Shifts a family worked count once the office confirms they came. Time given outside a shift counts once the office approves it.

Where to find it

Parents: choose Volunteer hours in the Family group of the sidebar. It shows once your school has set an hours requirement for this year. Admins: choose Activities in the sidebar, then the Volunteers tab, then Hours.

For families

• The top card shows your hours against the year's target (for example 6 of 20 hours · by June) and how many are left. Hours count for the whole household together.
• If the school charges for hours not done, the card says the hourly rate billed at the end of the year.
• Open shifts lists the times you can help. Choose Sign up on one. Your upcoming shifts lists the ones you've taken.
• Your hours lists every shift and logged hour, marked Counted, Waiting for approval or Not counted.

1. Helped outside a scheduled shift? Choose Log hours from outside a shift at the bottom of the page.
2. Fill in the Date, the Hours and What you did.
3. Choose Send to the office. It shows as Waiting for approval until the office approves it. Changed your mind? Choose Withdraw while it's waiting.

For the office: shifts

1. Open Activities → Volunteers. The chips are Schedule, Positions, Volunteers and Hours.
2. Add the jobs first: ⋯ → Add position. Give it a Position name, Location and Description, and choose Sign-up: Admin assigns, or Open sign-up so parent volunteers can claim open shifts.
3. Choose + Schedule shift. Pick the Position, Date, Start and End, and Volunteers needed. Tick Flexible time for a job done any time in a window, or Repeat weekly for a regular shift. Choose Schedule shift.
4. ⋯ → Enable all parents makes every parent a volunteer, so they see open positions.
5. After a shift, Needs confirming appears on Schedule. Tick Attended beside each person who came. Only confirmed shifts count toward a family's hours.

For the office: hours

1. Open the Hours chip. The top line shows the year, the hours per family, how many families are done, and how many logs are waiting.
2. Set the year's target: fill in Hours per family and, if you charge for hours not done, Buy-out per hour not done. Choose Set requirement (Edit changes it later). Leave the buy-out at 0 to track hours without charging.
3. Under Waiting for approval, choose Approve or Decline on each family's logged hours. Declining asks for a short reason for the family.
4. Families lists every household, furthest behind first, with their shift hours, logged hours and progress.
5. Saw a parent help? Log hours for a family adds hours that count straight away.
6. At the end of the year, Bill buy-outs sends one invoice to each family short of their hours.

On the app

Families: open the menu (tap your avatar) and choose Volunteer hours under Family. You'll see your progress and Your hours, and Log hours sends time given outside a shift for approval. Signing up for shifts and everything the office does is on the web.