Help Center · Tuition & payments

Registration fee & payment reminders

Charge a registration fee with late steps, and remind families about overdue balances automatically.

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Registration fee

  1. Open Settings → Registration fee.
  2. Choose whether it's Charged per student or per family, and enter the fee (separate full-time and part-time amounts if you offer part-time).
  3. Optionally add late fees — each step adds on top from its date (Add late fee step).
  4. Choose Save registration fee.

Families pay the registration fee on the page where they sign their enrollment agreement; paying it confirms the enrollment. It's also the default fee for re-enrollment campaigns.

Payment reminders

  1. Open Settings → Payment reminders (off by default).
  2. Turn on Send automatic reminders for overdue balances, and set the First reminder (days past due), Then every (days), and Max reminders.
  3. Optionally set a Heads-up before an invoice is due (1–30 days). Families on autopay are skipped.
  4. Choose Save.
Settings → Payment reminders — when overdue reminders go out.
Settings → Payment reminders — when overdue reminders go out.

Working out a plan with a family? On their family page choose ⋯ → Pause collections… to stop the automatic reminders for them. Autopay and their balance are unaffected.