Help Center · Tuition & payments

Recording an offline payment

Log a cheque, cash or bank-transfer payment against an invoice.

Admins

When a family pays by cheque, cash or bank transfer, record it against their invoice so the balance stays accurate.

  1. Open Finance → Invoices (the Overdue chip helps) and open the family's invoice.
  2. Choose Record payment.
  3. Enter the Amount, Date and Method (Check, Cash, Card, ACH, Manual or Other), plus a Reference such as the cheque number, then choose Record payment — the balance updates.

Payments can't be deleted. Fix a mistake with an adjustment line on the invoice (Credit − or Charge +). If a payment is more than the balance, Trivium asks first and leaves a credit on the family's account.