Open a student's Family tab to add a guardian — either create a new one or link an existing parent. Set the relationship, who's the primary contact, and whether they can view grades.
- Open the student's profile and go to the Family tab.
- Choose Add guardian — pick New guardian, or Link existing to reuse a parent already in the system.
- Enter their name (and email/phone), the relationship, and tick Primary and/or Can view grades (on by default).
- Save — the guardian now appears on the family and, if they have a login, sees this child in their portal.
Linking a guardian is what grants a parent access in the portal: their children, grades (once posted), attendance, schedule, and tuition all follow from this link.
Untick Can view grades to hide grades from that guardian everywhere — the parent pages, the app, emails and exports all respect it; they see "Grades aren't shared with this account." instead.
Siblings share a family. Linking the same guardian to multiple students groups them, so tuition and messages reach the whole family at once. Every family also has its own page under Families, with Overview, Billing, Attendance and Delivery tabs.