Help Center · Ask Triv (AI)

How Ask Triv stays safe

Scoped to your data, and nothing changes until you confirm it.

AdminsTeachersParents

Ask Triv is safe by design. Each person only ever sees their own family's or class's information — it answers within exactly the permissions you already have.

It never changes anything on its own. When you ask it to do something — enter attendance, record a grade, send a message — it shows you exactly what it is about to do under Needs your confirmation and waits for you to choose Confirm. If you don't confirm, nothing happens. Anything it drafts, a comment or a message, is yours to review, edit, and approve before it's saved or sent.

Families and students

For students, Triv coaches rather than doing the work — it explains and quizzes, but won't write the essay or hand over the answer. If a student tells Triv something that suggests they may be unsafe, Triv tells them it is letting a trusted adult know and alerts the safeguarding contacts your school set in Settings → AI assistant (or, if none are set, every headmaster and admin). Families have a daily question limit: parents 25, students 15.